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LA_MERC_Wetzny
June 28th, 2007, 07:14 AM
Lip service?? Anyway our hero's at EA are saying the right things, can they execute? Stay tuned....


Latest from EA/Violet...

We have identified the issue causing the recent stats issue that has affected a lot of Battlefield 2 players. Our planned fix will ensure that your current and ongoing stats are recorded. In the meantime, we are going to start seeing the stats being processed from the time of the outage. When this happens, over the course of a few days, you may see little to no relevant updates to you stats. This is not because any stats are lost or broken, and you should see normal processing continue once everyone's stats finish processing from that time and the stats are caught up.

Thank you for your patience the last couple of days. I'll let you know when we have further details.
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~Violet

LA_MERC_Wetzny
June 28th, 2007, 07:18 AM
And I've found more from EA here...


AgntSmithCFF wrote:
There seems to be a lot of confusion in the original Stats Issue Feedback Thread, so I'm hoping to clarifiy things a little here. Seems most people don't want to dig through 24 pages of posts to find updates and answers to their questions. So I will take the same 4 or 5 questions I see constantly being posted, and answer them there. Please post any feedback, and please keep it constructive.

"Will my stats be updated from the 2 week outage?"

Yes they will. All the stats that were collected over the last 2 weeks were stored, but not processed. The servers are currently trying to process all that information in addition to the current streaming information.

"If the stats are fixed, why have then not updated for me?"

Since the servers are busy chewing on over 2 weeks of information in addition to the current streaming information, it may take up to a week for them to catch up. Please be patient. Over the next week or so, it may appear that the stats are still broken, but i assure you they are processing. It's just goint to take some time to catch up. Please do not spam this thread with "My stats still aren't updating". EA realizes that not everyone is getting noticable updates. They are sporadic at best, but that is due to the fact that the stats servers are 2 weeks behind in the processing. Your stats will eventually update!

"I played on a server, and nothing updated. Why?" "I have 2 servers. One updates, and one does not. Why?"

From what I understand, a server needs to restart in order to start streaming the stats info to EA. If you are on a server that does not appear to be updating at all, ask the server admin to do a restart. If your server has been restarted and still doesn't update, it's likely because it happens to be at the back of the queue for stats. Once the servers chew through the last 2 weeks worth of stats info, and the server has been restarted, everything should function normally. If the server has not restarted, I do not know if those stats are safe. There has been no official word from EA on that matter, so we will have to wait and see.

"Will the stats from the 2 week outage be processed before current stats?"

In theory, yes. But the funny thing about computers is that sometimes they don't always function like you expect them too. So you may see a few new stats processed before the old ones. EA has not given a clearcut answer on this question, but logic dictates that this is how it should work. There may be a few exceptions though, so don't come yelling at me if it doesn't work that way for you. Smile

"What caused the outage?"

EA has not yet put together a report on this. They are waiting until the stat servers get caught up with processing all the stats, and then they will comment officially on this matter. Violet says she will update us when she gets that info.

I hope this answers a few of the most common questions, and saves you from digging through a 24 page thread for these answers. Please do not spam the forums with these questions as they have now been answered for you in a central location. Let me know if I have missed anything important, and I will add it to this post. Happy gaming!

Message was edited by: AgntSmithCFF (EA.com)

the noxious
June 28th, 2007, 11:18 AM
i know what caused the outage: their hampster got a charlie horse and decided to take up drinkin' whiskey and is now completely too trashed to run their systems. Pretty much genuine EA.

Chi_Townz
June 29th, 2007, 10:33 AM
LOL...
http://img180.imageshack.us/img180/3460/cid001a01c6a4569f11e29079312e9.jpg

LA_MERC_Andyconda
June 29th, 2007, 12:04 PM
I'm just glad they're working again. If they get some logged even better but for now its GAME ON!

Daedelus
June 29th, 2007, 06:57 PM
yeah was wondering if there was any offical report. i had heard they were down and noticed my stats had me last logged on like june 11th so yeah about 2 weeks glad to see i wasnt the only one. i am sort of looking forward when the are caught up if iam close to my next rank. been playing up a storm latly getting better. unfortunatly i think i spent to much time on road to tanpa beta map and i dont think any of those stats save as its a beta map.

LA_MERC_Andyconda
June 29th, 2007, 11:19 PM
Highway Tampa Beta map stats count and should show up soon on your stats.

Ab1dab1
June 30th, 2007, 02:28 PM
WOOT....I haven't tested Highway Tampa in awhile.

Good to hear that it is working now as well.

Thx Andy

LA_MERC_DocSparky
July 9th, 2007, 09:45 AM
For those wondering about whether they will get there old stats, EA has spoken:
http://battlefield.ea.com/battlefield/bf/battlefieldnewsdetail.aspx?site_id=UU1COM5Y-ZEUW-FIC6IS62&storyid=13819

I missed out on a lot of points and a few medals. Oh well.

LA_MERC_Andyconda
July 9th, 2007, 10:33 AM
So far it seems like I've gotten most of mine. i did get my expert medic first aid bade and it hasn't showed up yet, but for the most part they seem to have caught up.

LA_MERC_goose
July 9th, 2007, 10:33 AM
yeah, I lost a lot of time too. Bastages!

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