Stats Update...

[LA_MERC_Wetzny]

Heres what I've found.... From EA.

Here's the latest news from EA Violet.


Starting around the 13th-15th, we saw a sharp increase in soldiers reporting that their stats, awards, and rank are not updating. This is under heavy investigation since, as you know, the ranking system is a central feature of the game.
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I previously asked you for server information, and that was incredibly helpful. IGN and our teams are reviewing *huge* amounts of data from the RSPs to pinpoint the issue. We have found that it is not the stats server itself as we have seen normal processing for a large number of soldiers. So we are now digging deeper into the data and servers that report to the stats server to follow the issue down to the source and, ultimately, get the rest of you and your servers working the way they should.
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Also, I wanted to let you know that we have an answer up about the stats outage (linked below). If you click the Notify Me… button in the answer, you’ll receive an update whenever new information is added.

http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php? p_faqid=14853
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I appreciate your patience as we work to resolve this issue and I'll provide updates in this main post as they are available. I'm leaving this thread open for your ideas and comments, but please keep it as civil and on topic as possible.

Thank you again!

~Violet

[LA_MERC_johncst]

what does it mean

[LA_MERC_Andyconda]

English man, I need that in the Kings English.

[LA_MERC_Wetzny]

It means that EA atleast is aware of the importance of stats/ranking to BF2 players, and they are looking for a solution to the problem. But lets face it, with these people a "fix" could be days, weeks, or months away.

I'm sticking with I/O for now, and practicing with weapons I'm not so good with... Etc.

[LA_MERC_johncst]

not english just simple

[LA_MERC_th33_r00k]

not english just simple

Do not hold your breath in wait, and take this time to not worry about points, but improving your game.

[LA_MERC_DocSparky]

Improve my game? Unfortunately, I think that I've peaked already.

[LA_MERC_th33_r00k]

LMAO

[waltersw15]

It's bad enough when my wife's stat server goes on the fritz and I work my butt off and don't earn any points (that seems like all of the time). However, I don't need that to take place during my relaxing game time.

[Ab1dab1]

Curious. Does anyone know what they use for the Stat reporting?

From what I've seen in the past I thought it was done in batches at different intervals. I'm guessing a XML or java file transfer.

Is there any correlation between when the problem started and the release of the beta map? If it is XML based the new map may have hosed the data mapping table which in turn could be causing the uploads to fail. For instance the EA servers may auto-dump/delete any file which doesn't match the filters (would be a likely security measure to keep people from attempting to reverse engineer the upload files).

Oh well....it is all speculation.

Abi

[LA_MERC_YellowDog]

You know.. I actually understood that.. :)

In layman terms... the New map the released could be causing the problem... They made a mistake compensating the stats for the new map. So servers may be able to handle the added information when it is sent up to them, and others may not. This is causing a cascade effect that is hosing all the stats for a lot of servers.

[Ab1dab1]

See.....you can teach an ol' dog new tricks!!

Sorry Dog....I had to.

Abi

[LA_MERC_T4rg3T]

Since GameSpy is on contract to provide the stats for EA. I assume its a backend problem between EA and GameSpy. Probably a routing or network issue.

[Ab1dab1]

Maybe it is a collaborative conspiracy with EA and Gamespy to get more people to play BF2142?

Yeah right ;P

Abi

[LA_MERC_YellowDog]

;199779']Maybe it is a collaborative conspiracy with EA and Gamespy to get more people to play BF2142?

Yeah right ;P

Abi

Hummmm... you might be onto something there, you never know, seems corporate business gets braver and braver, when it comes to doing underhanded things just force a higher profit margin for a quarter... It would not suprise me.

[Ab1dab1]

You'd think they are still pushing BF2 though. If they weren't they wouldn't be developing the advances with the new beta maps. I really think that was a test for the next expansion pack which will likely have a ton of vehicles in it (like one for every man on the map).

Abi

[LA_MERC_johncst]

would be nice

[LA_MERC_Andyconda]

Those S.O.B.'s

[LA_MERC_T4rg3T]

Stats are working again.

[waltersw15]

Is this from your own observation or did you see something from EA. I noticed that as of yesterday, their site said they were still working on it.

I see TeamSpeak is virtually a ghost town since the stats stopped updating :)

[LA_MERC_Wetzny]

5 of us played last night, Frag, Doc, Abi, John, Andy and myself. Our stats worked and according BF2player.com the reports I'm reading indicate the stats are functioning again. Who knows what happened, maybe an intern plugged a line back in the wall or some stupid shiot like that....

[LA_MERC_DocSparky]

You know I only got points last night from one of my rounds. I probably put up about 200 points, but only received 40. Earlier in the night I picked up my crew specialist ribbon in SF and that didn't show up either. So I guess it is starting to come back to life, but it's not completely fixed yet.

It was definitely fun to get in some BF2 time with the gang last night. Good times.

[LA_MERC_Andyconda]

I think it may have just been the server we were on. I still don't log stats on some of my normal servers. But woohoo I can play on KORT and get stats. GAME ON!

[LA_MERC_DocSparky]

A few stats are better than no stats, but I know that I had more than 40 pts on KORT last night. I fully expect that things are getting better though since a few more servers are reporting them.

[LA_MERC_DocSparky]

From EA: http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_faqid=14853



We have identified the issue causing the recent stats issue that has affected a lot of Battlefield 2 players. Our planned fix will ensure that your current and ongoing stats are recorded. In the meantime, we are going to start seeing the stats being processed from the time of the outage. When this happens, over the course of a few days, you may see little to no relevant updates to your stats. This is not because any stats are lost or broken, and you should see normal processing continue once everyone's stats processing from the time that the stats are caught up.

Thank you for your patience the last couple of days. I'll let you know when we have further details."


Looks like it is a little more official.

[Ab1dab1]

Yeppers....I've noticed my numbers had been going up here and there. I have to admit I don't worry about the counts as much as you guys. I'm so far down the points totals that I'll likely have grandkids before I ever reach a star.

Abi